Privacy Policy

This Privacy Policy explains how eliteposturepro.com (“we”, “our”, or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase.

Contact Us

If you have questions, need more information about our privacy practices, or would like to file a complaint, contact us:

Email: hello@eliteposturepro.com

Collecting Personal Information

When you visit eliteposturepro.com, we collect certain data about your device, how you interact with the Site, and details needed to process your order. Any data that identifies you as an individual is considered “Personal Information.”

Device Information

  • Purpose: To load the Site properly and analyze usage to improve functionality.

  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with Shopify and other service providers

  • Data collected: Web browser version, IP address, time zone, cookies, viewed pages/products, search terms, and how you navigate the Site.

 

Order Information

  • Purpose: To process payments, ship products, issue order confirmations, prevent fraud, and send relevant promotions based on your preferences.

  • Source: Provided directly by you at checkout.

  • Disclosure: Shared with Shopify and other necessary vendors (e.g., payment processors, shipping apps).

  • Data collected: Name, billing/shipping address, email, phone number, and payment info (credit/debit cards).

 

Customer Support Information

  • Purpose: To resolve issues and respond to inquiries.

  • Source: Provided by you when contacting us.

 

Minors

The Site is not intended for individuals under the age of 13. If you’re a parent/guardian and believe your child shared Personal Information with us, please email us to request deletion.

 

Sharing Personal Information

We may share your Personal Information with trusted third-party service providers to deliver our services. Examples include:

  • Shopify, to power our store: Shopify Privacy Policy

  • To comply with laws, subpoenas, or legal investigations.

  •  Klaviyo, Google Ads, Meta

Behavioural Advertising

We use Personal Information to show you ads and promotions we think you’ll like. This includes:

  • Google Analytics to understand customer behavior. Learn more: Google Privacy, opt out here.

  • Meta (Facebook/Instagram) Ads, Google Ads, or other marketing tools that track website engagement and purchases.

  • Shopify Audiences to reach similar customers across partner stores.

Learn how targeted advertising works: NAI’s Guide


Opt Out of Targeted Ads:

 

Using Personal Information

We use your Personal Information to:

    • Process and fulfill orders

    • Communicate order updates

    • Improve our product offerings

    • Deliver marketing communications (if opted in)

     

    GDPR – For EEA Residents

    If you live in the European Economic Area, we process your data based on:

    • Your consent

    • Fulfilling a contract

    • Legal obligations

    • Legitimate interests that don’t override your rights

    Your data may be stored in Europe, Canada, or the U.S. See Shopify’s GDPR Compliance.


    Your Rights:

    • Access your personal data

    • Request correction or deletion

    • Object to processing

    • Data portability

    To exercise any rights, contact us via the details above.

     

    CCPA – For California Residents

    If you live in California, you have the right to:

    • Know what personal data we collect

    • Request deletion or correction

    • Opt-out of the sale of your data

    To submit a request, contact us using the information listed above. You may also assign an authorized agent to act on your behalf.

    Cookies

    Cookies are small data files used to:

    • Remember login and preferences

    • Track usage and performance

    • Deliver personalized ads

    You can control or disable cookies through your browser settings.

    For a full list of cookies used on our Shopify store, visit: Shopify’s Cookie List

    Cookies: Duration & Management

    Cookies may be either “persistent” or “session” based:

    • Session cookies expire once you stop browsing.

    • Persistent cookies remain until they expire or are manually deleted. Most cookies we use are persistent and expire between 30 minutes to two years after being downloaded to your device.

    Managing Cookies

    You can manage cookies through your browser settings. However, disabling cookies may affect your experience and limit functionality on eliteposturepro.com.

    Most browsers accept cookies by default, but you can modify your preferences through your browser’s Tools or Preferences menu. For help, visit: www.allaboutcookies.org.


    Note: Blocking cookies won’t necessarily prevent all data sharing with third parties (like ad platforms). For more control over targeted ads, see the Behavioural Advertising section above.

     

    Do Not Track

    Currently, there is no industry-standard response to “Do Not Track” browser signals, so Elite Posture Pro™ does not change its data collection practices in response to such signals.

     

    Changes to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. All changes will be posted on this page with a revised “Last Updated” date.

     

    Complaints

    If you have concerns about how we handle your data:

    • Email us: hello@eliteposturepro.com

    If you’re unsatisfied with our response, you have the right to file a complaint with your local data protection authority.